Downtown Phoenix Vacations from $329

The room was clean and the bed comfy. The ceiling fan was extremely loud (bearing noise) and the TV cable service you use is horrible. No TV guide, more commercials than shows (really, I timed them). Heck, Live TV has better options and less comercials than the cable provider you use. As a "resort" I would of expected better.

Room was clean and Bathroom was beautiful.

All round quality and great location.

My stat was great. I love the whole apartment style hotel so we each had our own bedroom our own bathroom. It also had a washer in the dryer and it came wet detergent, dish soap everything you would need if you were at home and I love that. I really enjoyed that and I love the view from our corner room. It’s right in the middle of downtown, which is perfect because you can walk to all the bars and walk back to the hotel. I’ll give it a 10 out of 10.

This is the first and last time we stay at this so called “resort”. This hotel is noisy and the fire alarms go off at random times during the day and night. We requested a different room because our bedroom headboard rested on the wall that was shared with the electrical room and water meter. There was a thump on the wall every single hour. The front lobby staff did not help at all. The lobby staff stated that if we moved rooms we would still hear the fire alarms and about the thump on the wall, she didn’t have a solution. Maintenance was also contacted via text and they never arrived. The front desk attitude was very disappointing. They offered no solutions and didn’t offer any credits or incentives for having to deal with the noise. Also, they wanted me to participate in a 90 min presentation about their services. If you attended, they promised you a few gift choices. I declined when I first registered and then got a call the next morning again offering the same opportunity to participate again. The attitude i received from the host for declining on both occasions was not amicable. It almost felt that I was being forced to participate. I don’t recommend staying here. Not a restful place to stay if you have insomnia.